CUSTOMER SATISFACTION SURVEY
This information text is processed by DNA Laboratories Sağlık ve Bio Teknoloji Hizmetleri Anonim Şirketi, acting as the data controller, within the framework of Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Disclosure Obligation. It has been prepared to inform you about its purposes, legal reasons, method of collection, to whom it can be transferred and your rights within the scope of KVKK.
Your e-mail personal data that you share through the customer satisfaction survey form is processed for the purpose of carrying out customer relations and satisfaction management processes and activities aimed at customer satisfaction regarding the services offered by our company.
The personal data in question is processed automatically based on the legal reasons stated in Article 5 of the KVKK: “data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person” and “it is mandatory for the data controller to fulfill its legal obligations”. It is processed through this method and will only be shared with the relevant judicial authorities in case of legal disputes.
You can send your requests within the scope of Article 11 of the Law, which regulates the rights of the relevant person, in writing to the address Teşvikiye Mahallesi Hakkı Yeten Caddesi No:23/4 Şişli/İstanbul, in accordance with the “Communiqué on the Procedures and Principles of Application to the Data Controller” or to [email protected]. You can send it to the e-mail address.
